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Shopping Policy – Sendtromart

At Sendtromart, we aim to provide a smooth and trustworthy shopping experience. Please read our shopping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed, you will receive a confirmation email with your order details.

Shipping Policy

We offer shipping to multiple locations. Delivery times may vary depending on your location.

Estimated delivery times:

• Processing time: 1–4 business days

• Shipping time: 8-15 business days

Please note that delivery times may vary due to customs delays, weather conditions, or high demand.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Incorrect Address

Please ensure that your shipping address is correct before placing an order. Sendtromart is not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Damaged Packages

If your package arrives damaged or is lost during shipping, please contact us within 48 hours of delivery. We will work with the shipping provider to resolve the issue as quickly as possible.

Order Cancellation

Orders can only be cancelled within 12 hours of placing the order. Once the order has been processed or shipped, cancellation may not be possible.

Contact Us

If you have any questions regarding your order or our policies, feel free to contact our support team.

📧 Email: support@sendtromart.com

We appreciate your trust in Sendtromart and thank you for shopping with us.